Postgraduate Certificate in Retail Banking

Grooming bankers in retail banking who are not only thorough
professionals but also good human beings with values


The adequately capitalized and well-synchronized Banking sector in India has recently witnessed the roll-out of advanced models like payments & small finance banks.

The rapidly growing business in India is turning to Banks for their credit needs; which suggests that the country’s banking sector is also poised for strong growth. This growth is paving way for many career opportunities in the banking sector such as in retail banking for well-educated manpower.

Post Graduate Certificate in Retail Banking (PGCRB) program is the flagship course for fresh graduates & postgraduates to make them “Smart Banker” by undergoing an intensive training program of 350 hours by bankers having domain specialization.

PGCRB is an immersive program and provides students with real experiences of working with the customers, products, process, and system of the Bank. The program extensively engages students in the role plays, case studies, persona-based problem solving, and assignments to get them ready for the role of a Teller / Customer Service Officer. Our expert and experienced faculty act as mentors throughout the learning journey.

It includes the following:

  • Developing the required skills to function with private sector banks
  • Overview and adherence of Banking functions, day to day operations and guidelines
  • Training candidates for Customer handling and relationship management
  • Help them comprehend the fundamentals of cost accounting and management accounting and its impact on the financial decision-making process
  • Educating them about the different types of financial institutions and their role in the financial markets.
  • Making them understand the industry-specific regulatory requirements


  • The Post Graduate Certificate in Retail Banking ensures that the students have the required practical knowledge to clear the interview.
  • The Comprehensive training program is designed by the experienced faculty which assists in honing the soft and hard skills of the students.
  • The main objective of this post-graduate certificate course is to sustain a pool of educated banking professional in India.
Franchise Program

Retail Banking Learning OUTCOME

Post Graduate Diploma in Banking
  • After studying Post Graduate Course in Retail Banking, students would understand Banking as core business function and basic principles of Retail Banking & its products.
  • This course enables the students to capture dynamic realities of Financial Inclusion while emphasizing on various aspects of Banking, prospecting and CASA acquisition, complaint resolution and other elements of customer service.

Eligibility CRITERIA

In accordance with the guidelines laid by Banks, the candidates should qualify the below-mentioned criteria.

  • Should be below 26 years of age at the time of admission.
  • Should have scored 50% or above in class X, XII and Graduation / Post-Graduation.


Training fee Rs 60,000/-

(Interest Free EMI option available)

Course Duration 90 Days